7 Points to Consider When Choosing Enterprise Software

Keeping up with the changes in the competitive ecosystem and turning risks into opportunities is only possible with technology investments. Enterprise software such as Enterprise Resource Planning (ERP) systems play a key and guiding role in determining how companies will manage their main processes in a morphing and developing world. Companies that wants to increase their profitability, efficiency and performance continue their investments in software technologies. On this trend, web based software solutions take the lion’s share on selections.

So, for a company that wants to invest in software solutions, which software is the best, which is the most suitable and which software to choose from among many software and ERP (Enterprise Resource Planning) systems? What should be our criteria?

1.  Focus on Your Business Processes

Companies can sometimes ignore software’s their suitability for their business processes when choosing a new system. It is critical to involve Process owners in all critical meetings related to software if possible; because it can be very useful to make benefit / loss and price / performance analysis. The important thing is how you want your business activities to be carried out with the software offered to you and how much of your basic business needs can be met with these software.

2. Select Software Tailored for Your Industry

In technology and software system preferences, it is critical for companies to make the right choices according to the needs of the industry they operate in, in terms of both investment success and user satisfaction. Systemic change processes are painful periods for companies, users will resist not to change their old habits and the software they already know well. This resistance in employees must be met with understanding, and the benefits that will occur with the new system must be clearly explained to all users.

The software, which is designed according to the needs of the sector in which the company works, offers the optimum solution for both the employees and the business processes of the company.

If you make your choice according to that, selected enterprise system can directly meet your needs and expectations in its original form, the need for additional development is minimized and the transformation will be completed very quickly. With these choices, costs can be reduced, error rates can be reduced, systems can be commissioned quickly, customer / user satisfaction will increase.

3. Check the Software Company’s Project Team and Experience

The software company project team is critical in terms of sectoral knowledge, experience, knowing how things are progressing in real life and speaking the same language with you. A software company that is competent and knows the customer processes well, can understand the needs quickly, so that the processes can be implemented in the shortest way without the need to explain the processes over and over again. If possible, the relevant teams of the Software Firm should be questioned in the process prior to the decision on the software to be used.

4. References are Important

The firm’s testimonials are an important checkpoint to understand its adequacy and potential. The firm’s strong and reputable references are the most important proof that the software meets the commitments made and satisfies its customers. Extensive analysis and evaluations made by large companies when choosing their software show that the software has successfully passed these tests and met the expectations. Trust strong references.

5. After Sales Support Team

Software projects mean a big change for company employees. If employees cannot use the system effectively, the system cannot succeed. For this reason, the service quality of the after-sales support teams involved in the process is at least as important as the product.

When you choose a software company, considering the partnership will be an average of 5 years, the quality of the after-sales services and supports you will receive is very important in terms of software efficiency, change management and user satisfaction. Make sure that the software company can fulfill its promises under the contract on issues such as training quality, service level agreement (SLA). While determining the staff to communicate / work with the project team or after sales support team in your company, try to get the right feedback by creating them from different units.

Another important issue is to have preliminary information about the current workload and team of the firm that develops software. Good results cannot be obtained from a company that has taken jobs exceeding its capacity, has difficulties to meet expectations and keep up with its current jobs.

6. Don’t Ignore the Return-on-Investment (ROI)

The success of the software project can be measured with commercial and process-based benefits. Clarify your main benefits in the software selection, and clearly show what you need. If you make your choice according to your KPIs, you can keep your return of investment (ROI) in minimum. The point to remember is that the software that will make you happiest will be the software that can amortize it as soon as possible.

You can ask these types of questions during your meetings with software companies; Why should I choose you? What are your prominent features / benefits different from other software? Can you provide references and real examples of return on investment?

7. Flexible, Transparent and Auditability

The software should be adaptable to your company’s procedures, flexible and suitable for your real-life processes. softwares that make the existing process even more cumbersome and difficult are not suitable and unacceptable. Transparency should be ensured within the company by providing administrative control over your processes managed with the help of software. If the software has a parametric infrastructure that can adapt to changes, it can meet your needs, even for many years of use.

It should not be forgotten that software systems are very necessary for the interests of the companies. Enteprise software’s aim based on minimizing errors, controlling business processes, capturing any non-compliance or poor performance, reporting and monitoring.

Correctly implemented systems will not allow individuals to try to make themselves indispensable (hiding information), enabling institutions to move independently and freely.

It will be extremely important for the owners of the company to be involved in the system choices and to closely follow all the actions and to direct the relevant software company.

You can review more details about these choices on ENKA Systems website and easily discover the points where our solutions differ with their features.