The Digitalization of Human Resources Processes: 4 Basic Steps

Today, digital transformation continues to show its effects in all areas independent of the sector and the size of the business. In a rapidly changing and developing global competitive environment, companies who want to create organizational memory and take fast action have started to grasp the necessity of digital transformation. It has become almost impossible for Human Resources processes to take their share of this transformation. So what is the digitalization of human resources processes? In the simplest terms, it is the control and management of the works carried out by the Human Resources department to a large extent in the digital environment.

Unfortunately, studies have shown digital transformation in this area is not widespread enough in Turkey and globally. The “Digitization Index Survey in Human Resources Processes” conducted with Kariyer.net & PwC partnership confirms similar results. The research with the participation of 170 people from 25 different sectors, reveals that the companies digitalize their human resources processes with an average of 51%.

The distribution of participant firms’ management of human resources processes is as follows:

How Do You Manage Your Human Resources Processes? Rate
We usually manage processes manually 55%
We support processes by limited systems 34%
We use technological platforms without integrations /

We use fully integrated systems and support them via mobile applications

11%

 

Digitization Index Survey in Human Resources Processes” – Technology Maturity Levels

That research shows that 34% of the companies have an HR Technologies road map, while 29% of the companies plan to create a technology road map in the future.

According to the article of leading research firm Gartner Research (HR’s Role in Leading Digitalization); There is a reluctance to modernize in the field of human resources. Despite the failure of traditional HR methods, we can observe that 9 out of 10 companies still use annual employee surveys instead of using modern technologies. It is clear that if the data collected from these surveys can only be analyzed months later, the results are not very beneficial.

So how can we move human resources processes to the digital environment, what can we pay attention to when deciding on the technological solution we will use?

Determine Your Goals and Priorities

The digitalization of human resources processes should not only address the needs and expectations of the Human Resources department. If we want to talk about a successful digital transformation, the real beneficiary of the process should be the employees. Enabling employees to record training requests through the system can be a goal of digitalization. Also, conducting recruitment operations, which is a complex process relatively, via digital systems can be a goal. For companies that will take this step for the first time, it would be more appropriate to set simpler targets. For example, you can upload the organization chart and the personal files to the system as a beginning. You can create a budget and time plan in line with the goals and priorities.

Provide Self Service Platform to Your Employees

Today, some companies continue to maintain central management by choosing human resources software that does not give employees the opportunity to access, view, and change information about processes that concern them. This approach is traditional and outdated. There are many advantages of employees to access some information through self-service platforms. The Human Resources department enters less data and, employees become more participatory. Employees can perform the processes that they previously expected the intervention of the related department and speed up the workflow. You can provide this with human resources software that allows management of processes such as creating leave requests, viewing payroll details, updating personal information through a web-based self-service platform. Besides, the storage and distribution of documents (leave form, payroll, employee evaluation form, etc.) in the system will also benefit companies and the environment.

Digitize Your Performance Evaluation Processes

No matter how technology develops, it is not possible to use this technology without human beings. For this reason, the management of human resources is substantial for companies. In human resource management, it has become indispensable to establish a realistic and fair performance assessment to ensure that employees can work in an effective, efficient, and happy environment. Performance evaluation operation is a process that takes the time of both employees and managers in companies. The digitalization of this process saves visible time and plays a significant role in the development of internal communication. As another benefit, we can say that performance evaluation in a transparent and auditable environment increase employee loyalty to the company.

Choose Suitable Human Resources Software for Your Company

Companies can have difficulty in choosing human resources software because there are too many software options in the market. Some of this software offers integrated human resources solutions. Some offer solutions that meet legal requirements only (e.g. payroll calculation). Some focus on more specific issues and only help systematic management of that issue (e.g. timesheet tracking, performance evaluation, leave management, survey management, etc.). At this point, it is very substantial to determine your company’s expectations and goals. Especially if your company is a multinational company and you have employees from different nationalities in different countries, your priority should be software that can adapt to the legal regulations of the countries readily. The advantages of integrated human resources software are as follows; it requires less data entry, more advanced reporting can be generated, users do not have to learn more than one software, and the adaptation process is faster.

 

Digitalization, as in every field, in human resources management saves companies time and money while increasing the productivity of employees. You can manage all your human resources processes from via EGHR – Global Human Resources System that is developed by ENKA Systems from personnel demand tracking to performance evaluation over a single system. You can visit our website for more information. EGHR – Global Human Resources System